Since 2005, Vital Research conducts annual measurements of resident satisfaction in all 400 nursing home facilities in the state of Minnesota. Each year, more than 14,000 resident interviews are completed during the 3-month data collection period, The results of the survey are made public and can be viewed on the Minnesota report card.
www.health.state.mn.us/nhreportcard
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| The Ohio Department of Aging commissioned Vital Research three times to interview residents in all nursing homes in the state. The results of the 2007 survey are posted on the on-line Ohio Long Term Care Consumer Guide.
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| Meadowlark Hills has become a national and international model for changing culture in healthcare. Healthcare residents of Meadowlark Hills live in one of six unique households, ranging in size from thirteen to twenty-four persons. Vital Research conducted a resident survey right before the move to the household model, approximately eight months into the model, and two years after this culture change, showing a steady increase in overall satisfaction. |
Vital Research conducts all resident, family and employee satisfaction surveys for SCPH, an industry leader in services for seniors. SCPH has been providing quality housing and healthcare for seniors since 1955. Currently, the organization serves more than 3,142 residents living in six Continuing Care Retirement Communities (CCRCs), two Residential Care Facilities for the Elderly, three Assisted Living Communities, two Nursing Facilities, two Adult Day Health Care Centers, two Home Care Programs and 15 Affordable Housing Communities in California. |
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It is the mission of St. Paul Homes to provide meaning, richness of
life and health care services for aging people. The opinions of residents
are crucial to know whether communities are providing a high quality of life.
As the only firm to survey hearing-and cognitively-impaired residents,
Vital Research has returned to St. Paul Homes six times to survey all
Skilled Nursing residents. |
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Vital Research measures resident satisfaction in six
Skilled Care facilities, seven Assisted Living facilities, six
Independent Living facilities, and 12 Affordable Housing facilities.
Vital Research also measured satisfaction with Home Care, Adult Day Care,
Care Coordination, and Employee Quality of Work Life. Vital Research collaborated with Eskaton to create customized questions focused on the mission statement, core values, core competencies, branding, and vision statement.
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Twice a year, Vital Research measures resident and associate (employee) satisfaction at 20 communities. Vital Research provides Kisco Senior Living with a customized survey process, including a menu driven Access database that allows the generation of reports for each of the communities, and includes in-depth demographic analyses.
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Vital Research recently completed the implementation of the second statewide resident and family satisfaction survey and collaborated with Scripps Gerontology Institute at Miami University and the Benjamin Rose Institute to conduct the surveys. Vital Research, LLC collected the data and analyzed results using over 3,000 face-to-face resident interviews and over 4,000 family surveys in the state's 92 nursing homes.
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Aging Services of California (Formerly the California Association of Homes and Services for the Aging)
www.aging.org |
- Worked with members and resident committees to develop a CCRC survey in response
to legislation establishing specific resident rights to CCRCs
- Approved vendor for consumer satisfaction research
- Designed and implemented Wage and Benefits Survey
- CAHSA awarded Vital Research the "2004 Associate of the Year" Award
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Since 1984 we have...
- Provided programming and analysis of survey data related to resident satisfaction and retirement community feasibility studies.
- Provided statistical analysis consultation in a variety of areas concerning geriatric practice.
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American Association of Homes and Services for the Aging
www.aahsa.org |
- Collaborated with Quality Committee to develop and test methods of assessing nursing home resident satisfaction and quality of life.
- Participated in multi-organization planning of assisted living quality assessment
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- Effectiveness of the Activities Based Alzheimer's Care (ABAC) curriculum for activities staff.
Effectiveness of Partnering With Your Doctor Workshops.
- Commissioned to assess the effectiveness of the nationwide curriculum, "Activity Based Alzheimer Care" designed
for activities professionals. Currently evaluating the effectiveness of the national dissemination of a workshop for
caregivers, "Partnering With Your Doctor."
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Developed an employee satisfaction survey for Eden Alternative clients based on the book
Open Hearts, Open Minds. The survey was available on the Eden Alternative website.
Vital Research is a business member of the following organizations:
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American Association of Homes and Services for the Aging
www.aahsa.org |
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