Overview Independent Surveys for Residents, Families and Employees Our Senior Services division offers a range of scientifically-designed measurement tools, including written, face-to-face, and web-based survey formats. Enhancing satisfaction is crucial to the performance of your senior living organization. But where do you start? What needs to change? Vital Research gives you the answers. We conduct satisfaction surveys nationwide for all levels of senior living including: Affordable Housing Independent Living Assisted Living Skilled Nursing Home Health Services Adult Day Care Powerful Questions By interviewing or surveying residents, families, and employees, Vital Research pinpoints what you do well and where you need improvement. We offer written, Internet or face-to-face surveys -- or a combination of these approaches. We can also customize survey questions to measure categories that matter most to your residents, families or employees. Honest Answers Most importantly, we deliver answers that enable you to take action right away. Your entire survey experience will be fast, easy and extremely valuable. Detailed reports capture answers to show: Where you excel/need improvement Concrete recommendations for immediate action How you compare to others in the field Unrivaled Results Use your survey reports and Vital Research consulting services to: Refine your services Enhance resident, family and employee satisfaction Strengthen your marketing programs Fulfill accreditation/certifications requirements Benchmark your performance against others in the field